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Here are the terms and conditions of our service...
By submitting your personal information to Maxic Arrow, you agree to our Terms and Conditions and Privacy Policy. * I do hereby solemnly affirm and declare that the information provided by me is true and correct. I acknowledge that I understand the complete procedure, All of my questions have been answered to my satisfaction and I give my consent to avail the services of Maxic Arrow. Maxic Arrow would like to contact you occasionally to keep you informed for further process and other relevant information.
* By filling out the Candidate Information Form (CIF)-Job Application, the applicant gives consent that Maxic Arrow may collect and use your data, including your resume, contact details, and employment history, solely for recruitment and job placement purposes. Your information may be shared with potential employers and relevant third-party service providers with your consent, and will be securely stored and retained only as long as necessary. You have the right to access, modify, or request deletion of your data at any time. Continued use of our services indicates your acknowledgment and acceptance of these terms.
Maxic Arrow may collect the following types of personal information: Full name, contact details (email, phone, address). Resume/CV, cover letter, employment history. Educational qualifications, certifications along with copies of relevant documents. References and background check data (where applicable). Job preferences and salary expectation.
Your information is collected solely for application processing for immigration, study abroad, training and coaching, recruitment and job-search and purposes. This includes:
Your data may be shared:
Maxic Arrow use secure systems to store and protect your information from unauthorized access or disclosure. Your data will be retained only for as long as necessary for recruitment purposes or as required by law.
You have the right to:
By submitting your information, you consent to the collection and processing of your personal data as outlined in this policy.
Maxic Arrow ("the Company") shall maintain strict confidentiality and privacy obligations in all dealings with its clients in accordance with applicable laws. The Company shall take all reasonable and necessary steps to safeguard personal and sensitive information collected from clients and their families against unauthorized use, disclosure, access, modification, or loss. Such information shall be used exclusively for the primary purpose for which it was collected, as well as for reasonably anticipated secondary purposes that are related to said primary purpose. Disclosure of client information may occur only under the following circumstances, and as authorized by relevant privacy statutes:
The Company hereby expressly disclaims any obligation to refund fees paid if the client elects to voluntarily withdraw from any services after engagement but prior to the completion of those services, whether partially or wholly. Such early withdrawal shall be considered a final forfeiture of all paid fees.
2.2 Full Payment RequirementAny refund entitlements or refund percentages articulated herein or in the client service agreement shall only apply if the client has paid the full and undiscounted service fee for the entirety of the product or service acquired. Partial payments shall not confer any refund rights, regardless of other eligibility criteria.
2.3 Pre-Qualification RegistrationsThe Company may, from time to time, offer registration services to clients based upon anticipated immigration pronouncements and regulatory expectations. Such registrations may precede formal announcements in order to comply with quotas or caps imposed by immigration authorities. Clients acknowledge these conditions and agree that if, post-announcement, their profiles fail to meet eligibility criteria, they may be permitted to transfer to alternate opportunities offered by the Company. No refunds will be issued under such circumstances.
2.4 Chargeback PolicyThe Company enforces a strict zero-tolerance policy regarding chargebacks pertaining to payments made by the client. A client who initiates a chargeback for a payment deemed valid by the Company shall, upon verification, be permanently blacklisted and denied future access to the Company’s services. Furthermore, any outstanding fees will be referred for collection through appropriate channels, and unpaid debts will be duly reported to credit reporting agencies as applicable.
The client expressly understands and agrees that any invoice issued shall reflect both the consultation fee charged by Maxic Arrow and any applicable taxes. Refunds, when approved, shall be calculated exclusively on the consultation fees paid, excluding taxes paid, which are non-refundable under any circumstances.
3.2 Rejection by Immigration AuthoritiesIn the event of an official rejection by immigration authorities, the Company shall refund applicable fees as stated explicitly in the executed service agreement with the client. Such refund processing will commence only following the client’s submission of a completed Online Refund Claim Form accompanied by an official letter of rejection or a corresponding rejection stamp on the client's passport. Failure to provide such documentation will result in the forfeiture of refund eligibility. Refunds are generally processed within fifteen (15) to thirty (30) working days upon receipt of complete documentation.
3.3 Excluded FeesThe Company assumes no responsibility for refunds relating to fees paid directly to third-party organizations including, without limitation, assessing bodies, Immigration Authorities, embassies, consulates, or any related governmental or private agencies. Similarly, the Company disclaims liability for delays caused by such third parties. Clients explicitly accept that these fees and delays fall outside the scope of the Company’s refund obligations.
Clients acknowledge and expressly agree that the following scenarios expressly preclude any right to refunds, including but not limited to:
The client undertakes and agrees to:
Maxic Arrow expressly declares and the client acknowledges that the Company is neither an agent of any government nor a governmental authority. The Company provides advisory, consultancy, document preparation, submission, and related immigration support services only. Maxic Arrow has no power or authority to grant any visa, permit, or any form of immigration approval. The ultimate authority and discretion in granting any immigration benefit reside entirely with the relevant government departments of the destination country. Furthermore, no guarantees or warranties are made concerning:
Notwithstanding any other provision herein, the maximum total liability of Maxic Arrow to the client, whether in contract, tort, negligence, or otherwise, arising from or connected with the service agreement shall not exceed the aggregate fees paid for advisory or consulting services by the client to Maxic Arrow. Under no circumstance shall Maxic Arrow be liable for any indirect, incidental, consequential, punitive, or special damages.
The Company shall not be held liable or responsible for delays, failures, or inability to perform any obligation arising from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, civil commotion, strikes, epidemics, pandemics, natural disasters, government action or restrictions, interruptions in communication networks, power failures, or any other force majeure event. The Company shall make reasonable efforts to resume performance as soon as possible after the force majeure event ceases.
This service agreement and any dispute, claim, or controversy arising out of or in connection with the services provided shall be governed exclusively by the laws of India. All disputes will be subject to the exclusive jurisdiction of the courts located in Delhi, India, and no other courts shall have jurisdiction over the parties in relation to any such matters.
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